Retail Store Manager

The Works Stores Ltd

United Kingdom
On-site
Lead and develop team
Drive commercial performance
Customer service excellence
As a Store Manager, you are responsible for leading your store to success, inspiring and developing your team, driving commercial performance, and ensuring every customer enjoys a welcoming, well-run, and engaging shopping experience

Job Summary

  • As a Store Manager, you are responsible for leading your store to success, inspiring and developing your team, driving commercial performance, and ensuring every customer enjoys a welcoming, well-run, and engaging shopping experience.
  • Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions, recommending things that surprise, delight, and inspire them.
  • The Works offers a range of perks including 25% Colleague Discount, MyWorks exclusive online discounts, enhanced family-friendly leave, and access to the Can-Do Academy for skill development.

Matching Summary

As a Store Manager, you are responsible for leading your store to success, inspiring and developing your team, driving commercial performance, and ensuring every customer enjoys a welcoming, well-run, and engaging shopping experience.

Skills & Requirements

Must-have

  • Lead and develop team
  • Drive commercial performance
  • Customer service excellence
  • Store operations ownership
  • Visual merchandising standards
  • Health and safety compliance

Nice-to-have

  • Inspire reading, learning, creativity
  • Brand ambassador representation
  • Positive team culture
  • Collaborative work environment
  • Customer engagement and conversation

Key Requirements

  • Proven retail management experience
  • Strong leadership and people development skills
  • Commercially focused with track record
  • Excellent communication and organizational abilities
  • Experience using data for decisions
  • Experience managing recruitment and training
  • Tech savvy with back-office systems

Work Rights

Not specified

Tailored Resume

Cover Letter