Deskside Support Engineer

Corient

Dallas, TX, United States
Fully remote
End-user support
Troubleshoot pc hardware
Itsm system documentation
Deliver high-quality, service-focused support in person, by phone, via chat, or email to both onsite and remote end users

Job Summary

  • Deliver high-quality, service-focused support in person, by phone, via chat, or email to both onsite and remote end users.
  • Install, diagnose, repair, maintain, and upgrade PC hardware and equipment to ensure optimal workstation performance.
  • Corient is one of the fastest-growing wealth management platforms in the United States.

Matching Summary

Deliver high-quality, service-focused support in person, by phone, via chat, or email to both onsite and remote end users.

Skills & Requirements

Must-have

  • end-user support
  • troubleshoot PC hardware
  • ITSM system documentation
  • inventory management
  • collaborative team member

Nice-to-have

  • ambition and growth
  • exceeding expectations
  • simplifying lives
  • preserving wealth

Key Requirements

  • Associate degree or equivalent experience
  • 3-4 years deskside support experience
  • Proficiency with Windows 11
  • Knowledge of Microsoft Office applications
  • Experience with ticketing platforms
  • Networking fundamentals knowledge
  • A+ Certification (Highly Preferred)

Work Rights

Must have unrestricted work authorization

Tailored Resume

Cover Letter