Customer Concierge - Box Hill

CBA (Commonwealth Bank)

Box Hill, Australia
**
Exceptional customer service
Excellent communication skills
Professional demeanor
** The Commonwealth Bank is seeking a Customer Concierge for their Box Hill branch to enhance customer experience by providing exceptional service and guidance. The ideal candidate will have a background in customer service, particularly in financial services, and will be committed to supporting customers' financial well-being. **

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As Concierge for the [location] Branch of CommBank, you'll be the face of Commbank & the first person customers speak with to assist them.
  • With us, you’ll help customers make informed financial decisions to achieve their goals.

Matching Summary

Match Score: 75

** The Commonwealth Bank is seeking a Customer Concierge for their Box Hill branch to enhance customer experience by providing exceptional service and guidance. The ideal candidate will have a background in customer service, particularly in financial services, and will be committed to supporting customers' financial well-being. **

Skills & Requirements

Must-have

  • Exceptional customer service
  • Excellent communication skills
  • Professional demeanor
  • Manage customer expectations

Nice-to-have

  • Financial services experience
  • Retail experience
  • Hospitality experience
  • Interest in financial wellbeing

Key Requirements

  • Proven track record of delivering exceptional Customer Service
  • Approachable and professional demeanour
  • Ability to manage customer expectations
  • Genuine interest in building a career with CommBank

Work Rights

Not specified

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