Patient Service Representative - Full-time - Neurology (park Ridge)

Advocate Health

Park Ridge, IL, United States
$19.80 - $29.70 ph
Emr system verification
Answering multiple telephone lines
Resolving patient questions
Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters

Job Summary

  • Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
  • Upholds standards of the practice and of the medical group for accurate and timely medical records, ensuring the availability of properly prepared patient medical records, daily schedules and related forms.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.

Salary

$19.80 - $29.70

Skills & Requirements

Must-have

  • EMR system verification
  • Answering multiple telephone lines
  • Resolving patient questions
  • Scheduling patient appointments
  • Handling difficult callers/customers/patients

Nice-to-have

  • Medical experience preferred
  • Customer service setting experience
  • Working knowledge of eClinicalWorks

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • CRT/PC experience in a customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter