Overnight Front Desk Agent

Sofitel Sydney Wentworth / Raffles Boston

Boston, MA, United States
Intro rate: $28.80ph; post-90 days: $32.00ph; bene...
On-site
1-2 years luxury hotel experience
Opera property management system proficiency
Overnight shift availability
The Overnight Front Desk Agent is responsible for welcoming guests, registering them, and collecting payments while maintaining Raffles standards

Job Summary

  • The Overnight Front Desk Agent is responsible for welcoming guests, registering them, and collecting payments while maintaining Raffles standards.
  • Employees must monitor queue rooms, manage open folios daily, and coordinate with housekeeping and maintenance to fulfill guest requests.
  • The role offers an intro hourly rate of $28.80 increasing to $32.00 after 90 days, along with comprehensive medical, dental, and vision benefits.

Matching Summary

The Overnight Front Desk Agent is responsible for welcoming guests, registering them, and collecting payments while maintaining Raffles standards.

Salary

Intro rate: $28.80/hour; Post-90 days: $32.00/hour; Benefits: Medical, dental, vision, life insurance, Accor discount card

Skills & Requirements

Must-have

  • 1-2 years luxury hotel experience
  • OPERA property management system proficiency
  • overnight shift availability
  • cash handling and float balancing
  • guest service and conflict resolution

Nice-to-have

  • VIP guest monitoring skills
  • proactive problem solving abilities
  • cross-training in other hotel areas
  • strong verbal and written communication
  • luxury brand standards knowledge

Key Requirements

  • Minimum 1-2 years luxury hotel experience
  • High school diploma or equivalent
  • Previous OPERA software experience preferred
  • Ability to work overnight shifts and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter