Lead Associate - Transactional Quality - Chennai Dlf - Ref89493q_2025212235
WNS Global Services (Australia) Pty Ltd
Chennai, TN, India
On-site
Process quality checks
Error trend analysis
Sla ctqs tracking
WNS is a leading Business Process Management company combining industry knowledge with technology and analytics to co-create innovative, digital-led transformational solutions
Job Summary
WNS is a leading Business Process Management company combining industry knowledge with technology and analytics to co-create innovative, digital-led transformational solutions.
The Lead Associate will perform process quality checks, provide feedback, conduct error trend analysis, and track SLA CTQs related to process accuracy.
This role requires B.Com/M.Com/MBA graduates with 3 years of experience in AP or AR, preferably with a QA background and immediate joiner availability.
Matching Summary
WNS is a leading Business Process Management company combining industry knowledge with technology and analytics to co-create innovative, digital-led transformational solutions.
Skills & Requirements
Must-have
Process quality checks
Error trend analysis
SLA CTQs tracking
ISO documentation & Compliance
Finance & Accounting domain knowledge
Nice-to-have
Process improvement ideas
Good communication flow
Conducting Quality sessions
Key Requirements
B.Com / M.Com / MBA Graduates
3 years of Experience in AP or AR
Minimum 12+ months current organization work experience