Guest Services / Front Desk Supervisor - Club Wyndham Kona Hawaiian Resort

Travel + Leisure Co. International

Kona, Hawaii, USA
Base: $25.00ph; bonus/equity: not specified; benef...
Not specified (assumed to be on-site as it is a front desk position).
Guest satisfaction
Front and back-of-house operations
Resolve guest issues
The Guest Services / Front Desk Supervisor position at Travel + Leisure Co. requires a proactive leader with supervisory experience in hospitality to enhance guest satisfaction at the Club Wyndham Kona Hawaiian Resort. The role emphasizes teamwork, problem-solving, and effective communication while providing various employee benefits and a rewarding work environment

Job Summary

  • As a Guest Services Supervisor, you’ll set the bar of excellence for your team every day.
  • Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations.
  • We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.

Matching Summary

Match Score: 85

The Guest Services / Front Desk Supervisor position at Travel + Leisure Co. requires a proactive leader with supervisory experience in hospitality to enhance guest satisfaction at the Club Wyndham Kona Hawaiian Resort. The role emphasizes teamwork, problem-solving, and effective communication while providing various employee benefits and a rewarding work environment.

Salary

Base: $25.00/hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Flexible spending accounts, Life and accident coverage, Disability, Paid time off, Parental leave, Holidays, Wish day, 401k with employer match, Legal and identity theft plan, Voluntary income protection benefits, Wellness program, Employee Assistance Program

Skills & Requirements

Must-have

  • guest satisfaction
  • front and back-of-house operations
  • resolve guest issues
  • maintain room inventory
  • customer and associate relationships
  • computer software programs

Nice-to-have

  • positive leadership
  • proactive problem solver
  • innovation and growth
  • inclusive environment
  • celebrate together

Key Requirements

  • 1 year of supervisory or management level experience
  • 1 year of hotel, timeshare or hospitality service experience
  • Valid driver’s license
  • Working knowledge of property management systems
  • Analyzing reports comprehension

Work Rights

Not specified

Tailored Resume

Cover Letter