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JobsAI is seeking a Senior Implementation Manager to lead client onboarding and implementation processes for their AI-powered customer engagement solutions. The ideal candidate should have a strong technical background, excellent project management skills, and experience in customer implementations.
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Job Summary
Level AI revolutionizes customer engagement by transforming contact centers into strategic assets using advanced AI technologies.
The Implementation Manager will lead client onboarding, configure AI-powered solutions, and drive efficient time to value.
This role requires building strong client relationships while collaborating with internal teams to resolve technical issues and identify upselling opportunities.
Matching Summary
Match Score: 75
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JobsAI is seeking a Senior Implementation Manager to lead client onboarding and implementation processes for their AI-powered customer engagement solutions. The ideal candidate should have a strong technical background, excellent project management skills, and experience in customer implementations.
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Skills & Requirements
Must-have
4+ years hands-on technical role experience
1+ years customer implementation delivery
SaaS platforms API and cloud services integration
Strong project management skills
Translate complex concepts to non-technical stakeholders
Nice-to-have
Entrepreneurial and problem-solving attitude
Self-motivated and adaptable mindset
Experience with Salesforce CRM integration
Familiarity with intent-based AI
Generative artificial intelligence knowledge
Key Requirements
Bachelor's degree in Computer Science or related field