Account Manager Lead, Client Success (csm)

FIS Global / Fidelity National Information Services

Competitive salary; benefits: subsidised medical, ...
5-7 years client success experience
Treasury and risk domain expertise
Strategic stakeholder engagement skills
The role focuses on driving client satisfaction, solution adoption, and overall success within the Treasury & Risk portfolio of Capital Markets

Job Summary

  • The role focuses on driving client satisfaction, solution adoption, and overall success within the Treasury & Risk portfolio of Capital Markets.
  • As a strategic partner, the CSM ensures clients realize the full value of their investment while fostering long-term relationships and aligning product usage with business goals.
  • FIS offers a collaborative work environment with always-on learning, competitive salary, subsidized medical insurance, personal insurances, and an ESPP.

Matching Summary

The role focuses on driving client satisfaction, solution adoption, and overall success within the Treasury & Risk portfolio of Capital Markets.

Salary

Competitive salary; Benefits: Subsidised medical, personal insurances, ESPP; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • 5-7 years Client Success experience
  • Treasury and Risk domain expertise
  • Strategic stakeholder engagement skills
  • Financial technology industry knowledge
  • Cross-functional collaboration abilities

Nice-to-have

  • FIS Treasury & Risk portfolio familiarity
  • Strong leadership and presentation skills
  • Inclusive and diverse team environment
  • Proactive client health analysis
  • Expansion opportunity identification

Key Requirements

  • Bachelor's degree required
  • 5-7 years relevant experience in Client Success or similar roles
  • Knowledge of financial technology products and market trends

Work Rights

Not specified

Tailored Resume

Cover Letter