Fan Support Manager

ticketmaster.co.uk

Oslo, Norway
Strong communication and coaching skills
Experience leading a customer service team
Fluency in norwegian and english
In this role, you will lead the Fan Support team in Norway, ensuring service and quality targets are met

Job Summary

  • In this role, you will lead the Fan Support team in Norway, ensuring service and quality targets are met.
  • You will represent the Norwegian Fan Support operation in regional and global forums, contributing local insights.
  • The company values teamwork, integrity, and belonging, fostering an inclusive environment for all employees.

Matching Summary

In this role, you will lead the Fan Support team in Norway, ensuring service and quality targets are met.

Skills & Requirements

Must-have

  • Strong communication and coaching skills
  • Experience leading a customer service team
  • Fluency in Norwegian and English

Nice-to-have

  • Ability to manage priorities
  • Comfortable in a cross-cultural environment
  • Motivated by improving team performance

Key Requirements

  • Solid experience in customer service leadership
  • Professional working proficiency in English
  • Ability to handle escalations and make decisions

Work Rights

Not specified

Tailored Resume

Cover Letter