Captain - Customer Service

Dave & Buster's

Base: $12 - $13.5 ph; range: $12.77 - $14.27; bene...
Strong communication skills for guest interactions
Ability to work days nights and weekends
Physical ability to lift 30 pounds and stand all shift
The Captain ensures guests have positive initial impressions by guiding them through the Midway, retail, and dining experiences

Job Summary

  • The Captain ensures guests have positive initial impressions by guiding them through the Midway, retail, and dining experiences.
  • Dave & Buster's offers an attractive benefits package including medical, dental, vision, 401K, and free games.
  • Team members must be able to work in noisy, fast-paced environments with varying temperatures while standing for long periods.

Matching Summary

The Captain ensures guests have positive initial impressions by guiding them through the Midway, retail, and dining experiences.

Salary

Base: $12 - $13.5 per hour; Range: $12.77 - $14.27; Benefits: Medical, dental, vision, 401K, free games

Skills & Requirements

Must-have

  • Strong communication skills for guest interactions
  • Ability to work days nights and weekends
  • Physical ability to lift 30 pounds and stand all shift
  • Enforcement of house policies and safety protocols
  • Maintaining cleanliness of game and dining areas

Nice-to-have

  • Positive attitude and enthusiasm with guests
  • Ability to diffuse difficult situations calmly
  • Cooperative team player fostering harmonious climate
  • Experience with billiard or shuffleboard equipment

Key Requirements

  • Must be at least 18 years of age
  • Must demonstrate ability to read and communicate in English
  • Availability to work flexible schedules including nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter