Maintain company communication channels with customers and produce content aligned with operational strategies based on the company's customer service strategy and service operation system (Enterprise WeChat)
Job Summary
Maintain company communication channels with customers and produce content aligned with operational strategies based on the company's customer service strategy and service operation system (Enterprise WeChat).
Enhance user stickiness and value by providing content that meets customer needs, continuously improving customer experience, traffic conversion, and customer satisfaction.
Achieve continuous, stable, and healthy platform development through effective operations, supporting sales and other business departments in enhancing business value, efficiently implementing company service tasks, providing high-quality services, and building an excellent Pfizer service brand image.
Matching Summary
Maintain company communication channels with customers and produce content aligned with operational strategies based on the company's customer service strategy and service operation system (Enterprise WeChat).