Guest Service Associate @ Ibis Thane

Hotel Chadstone Melbourne MGallery

Thane, India
On-site
Minimum 3 years relevant experience
Diploma in tourism & hospitality management
Proficient english reading writing oral skills
The role requires providing proficient and professional guest service by meeting and exceeding guest expectations

Job Summary

  • The role requires providing proficient and professional guest service by meeting and exceeding guest expectations.
  • Candidates must facilitate the functioning of the Guest Service department including Front Office and F&B Service.
  • The position involves resolving customer queries efficiently while maintaining seamless coordination with all hotel departments.

Matching Summary

The role requires providing proficient and professional guest service by meeting and exceeding guest expectations.

Skills & Requirements

Must-have

  • Minimum 3 years relevant experience
  • Diploma in Tourism & Hospitality Management
  • Proficient English reading writing oral skills
  • MS Excel Word PowerPoint knowledge
  • Ability to multi-task in high-pressure situations

Nice-to-have

  • Ability to speak other languages
  • Basic understanding of local languages
  • Strong product knowledge and selling skills
  • Team player and self-starter mindset
  • Well-presented and professionally groomed

Key Requirements

  • Diploma in Tourism & Hospitality Management
  • Minimum 3 years of relevant experience
  • Excellent English language proficiency
  • Good working knowledge of MS Office suite

Work Rights

Not specified

Tailored Resume

Cover Letter