Job Summary

• The Associate Specialist, Customer Support is responsible for providing operational support in customer service and supply chain management processes, ensuring accurate order processing, timely delivery, and proper documentation handling.
• This role acts as a key liaison between customers, internal teams, and third-party logistics providers to maintain smooth business operations.
• Key responsibilities include managing the end-to-end order management process, preparing and issuing customer invoices, and handling tax filing and documentation.

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Skills & Requirements

Key Requirements

• Bachelor's degree in Business Administration, Supply Chain Management, or related field
• Relevant experience in customer service, sales support, order management, or administrative functions
• Exposure to tax-related processes or compliance documentation
• Experience working with third-party logistics or external service providers

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