Base: $60,000-$65,000; bonus/equity: not specified...
On-site
It operational support
Equipment setup and deployment
Windows 11 and microsoft 365 expertise
Aecon Group is seeking a Junior Specialist in IT Operations to provide day-to-day IT support across corporate and branch offices, as well as job sites. The ideal candidate should have a degree or diploma in Information Services, experience with various technologies, and strong customer service skills
Job Summary
Aecon is a Canadian leader in infrastructure development committed to safety, integrity, accountability, and inclusion.
The IT Operations Specialist supports corporate offices and job sites with IT support, equipment deployment, and lifecycle management of IT equipment.
Aecon invests in its people through training programs and fosters diversity, inclusion, and accessibility in the workplace.
Matching Summary
Match Score: 75
Aecon Group is seeking a Junior Specialist in IT Operations to provide day-to-day IT support across corporate and branch offices, as well as job sites. The ideal candidate should have a degree or diploma in Information Services, experience with various technologies, and strong customer service skills.
Salary
Base: $60,000-$65,000; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
IT operational support
equipment setup and deployment
Windows 11 and Microsoft 365 expertise
support for job site IT setups
incident and problem management
customer service skills
Nice-to-have
familiarity with ITIL
knowledge of Cisco and Juniper hardware
experience with video conference technology
multitasking in fast-paced environment
ability to communicate technical concepts clearly
experience with ITSM tools (BMC)
Key Requirements
Degree or diploma in Information Services or equivalent experience
Experience with HP, Cisco, Juniper, Lenovo, and Apple hardware/software
Experience with Incident, Problem, Change, Knowledge, and Service Level Management
Experience with setup and support of large printer fleets
Experience with meeting room/video conference technology