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Pups at Play Montclair is seeking a Customer Service Representative who is passionate about both pets and people. The role involves providing exceptional service to pet parents, managing check-ins and check-outs, and ensuring a welcoming environment.
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Job Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
Responsibilities include welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/check-outs, and handling payments.
Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $16.00/hour DOE + tips.
Matching Summary
Match Score: 75
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Pups at Play Montclair is seeking a Customer Service Representative who is passionate about both pets and people. The role involves providing exceptional service to pet parents, managing check-ins and check-outs, and ensuring a welcoming environment.
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Salary
Base: $16.00/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance
Skills & Requirements
Must-have
answering phones with a smile
multi-tasking like a pro
handling cash and cards
responding to complaints with patience
keeping the lobby clean
Nice-to-have
fluent in human and hound
concierge and chaos coordinator
elevate the love and lives of pet families
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required