Patient Accounting Rep I -- Insurance Follow Up

Kansas Health System

Fully remote
Research related charges to proper payer source
Apply cms claims processing guidelines
Resolve patient billing questions and complaints
The Kansas Health System is seeking a full-time, fully remote Patient Accounting Representative I to manage billing and follow-up processes related to patient accounts. The role requires attention to detail in billing regulations, excellent customer service skills, and the ability to resolve patient inquiries and issues effectively

Job Summary

  • The Patient Accounting Representative I is responsible for accurate and timely action on accounts within the Patient Financial Services department.
  • This role involves researching charges, directing them to the correct payer source, and applying billing rules based on CMS Claims Processing guidelines.
  • The position requires resolving patient billing questions and complaints in a compassionate, professional manner while collaborating with insurance companies and collection agencies.

Matching Summary

Match Score: 85

The Kansas Health System is seeking a full-time, fully remote Patient Accounting Representative I to manage billing and follow-up processes related to patient accounts. The role requires attention to detail in billing regulations, excellent customer service skills, and the ability to resolve patient inquiries and issues effectively.

Skills & Requirements

Must-have

  • Research related charges to proper payer source
  • Apply CMS Claims Processing guidelines
  • Resolve patient billing questions and complaints
  • Follow up with study groups on outstanding balances
  • Communicate effectively regarding sensitive financial matters

Nice-to-have

  • Compassionate and courteous customer service approach
  • Ability to implement process improvements
  • Experience working with collection agencies
  • Active participation in training and education

Key Requirements

  • High School Graduate
  • 1+ years experience in Epic
  • 1+ years experience in customer service or billing

Work Rights

Not specified

Tailored Resume

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