The role involves providing call logging services, generating job cards, and assigning service providers for facility management requests
Job Summary
The role involves providing call logging services, generating job cards, and assigning service providers for facility management requests.
Candidates must prepare daily, weekly, and monthly reports on call status and assist Building Engineers in job card analysis.
The position requires close collaboration with Invoicing SPOC, Soft Services, Engineering, and Property Management teams to ensure operational compliance.
Matching Summary
The role involves providing call logging services, generating job cards, and assigning service providers for facility management requests.
Skills & Requirements
Must-have
Bachelor's degree required
Three to five years experience
Customer-service orientation
Good written and oral communication skills
Nice-to-have
Experience in Helpdesk Operations
Use of ticketing tool
Positive attitude
Professional demeanor
Key Requirements
Bachelor's degree
3-5 years Facility or Property Management experience