Job Summary

• Serve as a frontline, primary support liaison for WinCap clients by responding effectively to inquiries received by electronically submitted support tickets and phone.
• Handle escalated support tickets; working directly with customers to provide services and help resolve problems.
• Demonstrate excellent analytical, research and problem-solving skills with a strong ability to multi-task and prioritize work effectively.

Matching Summary

Salary

Base: $55,000 - $70,000/year; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Key Requirements

• Bachelor's degree in accounting or equivalent work experience
• Knowledge of basic accounting principles
• Accounting and/or payroll experience
• Application support experience

Work Rights