Customer Banking Specialist - Carnarvon (22.5hr/wk)

Hecommunitybank

Carnarvon, , Australia
Customer transactional needs
Financial health checks
Personal loan applications
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We’re interested in hearing from people who Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.

Matching Summary

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.

Skills & Requirements

Must-have

  • customer transactional needs
  • financial health checks
  • personal loan applications
  • credit card applications
  • adhere to bank processes
  • capture customer feedback

Nice-to-have

  • meaningful customer conversations
  • passion for service excellence
  • work independently and refer
  • holistic customer solutions
  • participate in community events

Key Requirements

  • Part time basis
  • Available to cover roster
  • 22.5 hours per week
  • Monday – Friday 9.30am – 2.30pm

Work Rights

Not specified

Tailored Resume

Cover Letter