Concierge - Stehekin

Guest Services, Inc.

Stehekin, WA, United States
18.00 usd hourly; not specified; not specified ph
Exceptional customer service
Guest satisfaction
Handle guest complaints
The Concierge is responsible for creating guest loyalty by providing exceptional service when assisting guests, including arranging dining/show reservations, spa/salon appointments, floral orders, directions, special requests, and providing general information

Job Summary

  • The Concierge is responsible for creating guest loyalty by providing exceptional service when assisting guests, including arranging dining/show reservations, spa/salon appointments, floral orders, directions, special requests, and providing general information.
  • Professionally engage and interact with guests, presenting a friendly and approachable demeanor and willingness to help, ensuring complete guest satisfaction at all times.
  • Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene.

Matching Summary

The Concierge is responsible for creating guest loyalty by providing exceptional service when assisting guests, including arranging dining/show reservations, spa/salon appointments, floral orders, directions, special requests, and providing general information.

Salary

18.00 USD Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Exceptional customer service
  • Guest satisfaction
  • Handle guest complaints
  • Provide directions and suggestions
  • Make reservations
  • Maintain safe facility environment

Nice-to-have

  • Friendly and approachable demeanor
  • Willingness to help
  • Second language preferred
  • Team leader capabilities
  • Embrace Diversity, Equity, and Inclusion

Key Requirements

  • High School Diploma or GED preferred
  • Previous experience in customer service
  • Ability to effectively organize and coordinate multiple priorities
  • Ability to problem-solve
  • Basic math skills
  • Ability to operate basic office equipment

Work Rights

Not specified

Tailored Resume

Cover Letter