Technology Support Specialist

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923 - $46,000; bonus/equity: not specifi...
Fully remote
Help desk ticketing system
Troubleshoot and resolve issues
Maintain technology equipment and software
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users

Job Summary

  • The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
  • This position also acts as a backup to the building support specialist for basic building duties and securing the building at the end of the business day.
  • As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.

Matching Summary

The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.

Salary

Base: $43,923 - $46,000; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Help Desk ticketing system
  • troubleshoot and resolve issues
  • maintain technology equipment and software
  • end user training

Nice-to-have

  • customer service skills
  • work collaboratively
  • fast-paced environment

Key Requirements

  • Bachelor's degree in computer science or related field
  • At least one year of experience in computer support
  • At least five years of experience in computer support

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter