Community Engagement & Moderation Manager

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Costa Rica, Costa Rica
Fully remote
Community engagement strategies
Moderation policies implementation
Ai tools optimization
The Community Engagement & Moderation Manager supports community strategy and governance while serving as a primary liaison between Workday department representatives and customers

Job Summary

  • The Community Engagement & Moderation Manager supports community strategy and governance while serving as a primary liaison between Workday department representatives and customers.
  • You will manage community engagement programs and tactics, focusing on triaging member inquiries to ensure timely resolution.
  • At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills.

Matching Summary

The Community Engagement & Moderation Manager supports community strategy and governance while serving as a primary liaison between Workday department representatives and customers.

Skills & Requirements

Must-have

  • Community engagement strategies
  • Moderation policies implementation
  • AI tools optimization

Nice-to-have

  • Curious minds and courageous collaborators
  • Empathy and integrity in culture
  • Gamification strategies for community

Key Requirements

  • Minimum 3 years of experience
  • Operational-level knowledge of community platform tools
  • Superb communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter