Advice Quality And Improvement Specialist

MARSH MCLENNAN

Melbourne, Australia
Hybrid
Experience with advice platforms
Strong excel skills required
3–7 years’ experience in advice operations
The Advice & Quality Specialist enables a consistent, efficient and compliant advice delivery model

Job Summary

  • The Advice & Quality Specialist enables a consistent, efficient and compliant advice delivery model.
  • This role contributes to the governance framework through monitoring, control and assurance activities.
  • Mercer fosters a vibrant and inclusive culture where you can work with talented colleagues.

Matching Summary

The Advice & Quality Specialist enables a consistent, efficient and compliant advice delivery model.

Skills & Requirements

Must-have

  • Experience with advice platforms
  • Strong Excel skills required
  • 3–7 years’ experience in advice operations

Nice-to-have

  • Familiarity with Power BI
  • Strong stakeholder management skills
  • Proactive and solutions-focused individual

Key Requirements

  • Certified in Training and Assessment desired
  • Good understanding of financial advice process
  • Strong written skills producing SOPs and templates

Work Rights

Not specified

Tailored Resume

Cover Letter