Senior Technology Solution Center Supervisor

PNC

Denver, CO, US
Base: $63,250.00 – $119,025.00; bonus/equity: ince...
Technology solution center operations
Customer issue resolution
Service level agreements
Directs the day-to-day Technology Solution Center operations to ensure an appropriate level of support

Job Summary

  • Directs the day-to-day Technology Solution Center operations to ensure an appropriate level of support.
  • Works closely with strategic partners, lines of business, product owners, and project management teams to develop and implement support models and resources development and implementation of support services, systems/tools, and technology.
  • PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

Matching Summary

Directs the day-to-day Technology Solution Center operations to ensure an appropriate level of support.

Salary

Base: $63,250.00 – $119,025.00; Bonus/Equity: incentive eligible; Benefits: comprehensive range of benefits

Skills & Requirements

Must-have

  • Technology Solution Center operations
  • customer issue resolution
  • service level agreements
  • support models implementation
  • internal tools support

Nice-to-have

  • inclusive workplace culture
  • customer needs and satisfaction
  • managing business risks
  • driving change and innovation
  • empowering and trusting others

Key Requirements

  • 3+ years of industry-relevant experience
  • 2 years of previous managerial experience
  • Bachelors degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter