Guest Service Supervisor

Livenation

Shakopee, MN, United States
Base: $17.60 usd - $22.00 usd hourly; bonus/equity...
Customer service supervision
Conflict de-escalation skills
Staff training and leadership
Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders including Ticketmaster and Live Nation Concerts

Job Summary

  • Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders including Ticketmaster and Live Nation Concerts.
  • The Guest Service Supervisor role involves directing and supervising Guest Ambassadors, providing exemplary customer service, and assisting management with compliance and safety regulations.
  • Live Nation promotes an inclusive work environment supporting equal employment opportunities and reasonable accommodations for disabilities and religious practices.

Matching Summary

Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders including Ticketmaster and Live Nation Concerts.

Salary

Base: $17.60 USD - $22.00 USD hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service supervision
  • Conflict de-escalation skills
  • Staff training and leadership
  • Event guest assistance
  • Physical stamina for lifting and walking

Nice-to-have

  • Strategic thinking
  • Creative problem-solving
  • Teamwork and collaboration
  • Sustainability program participation
  • Excellent interpersonal communication

Key Requirements

  • High School Diploma or equivalent
  • At least 2 years customer service experience
  • Ability to lift and carry 50 lbs
  • Strong communication skills
  • Experience in conflict resolution

Work Rights

Not specified

Tailored Resume

Cover Letter