Sr Business Process Analyst - Knowledge Management And Ai
Workday
Fully remote
8+ years business process analyst experience
5+ years knowledge management tools
Process mapping and analysis methodologies
The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools
Job Summary
The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools.
Candidates will collaborate with cross-functional teams to develop clear process documentation, including flows and SOPs, while aligning requirements for product teams.
Workday offers a flexible work approach combining in-person and remote time, requiring at least 50% presence in the office or field each quarter.
Matching Summary
The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools.
Skills & Requirements
Must-have
8+ years Business Process Analyst experience
5+ years knowledge management tools
Process mapping and analysis methodologies
SQL and data visualization proficiency
Digital support technologies experience
Nice-to-have
KCS and Lean Six Sigma certification
AI chatbot and automated systems knowledge
Adaptable self-starter with sun-drenched optimism
Experience with emerging AI technologies
Strong written and verbal communication skills
Key Requirements
Bachelor's degree in related field or equivalent experience
8+ years as Business Process Analyst or similar
5+ years in knowledge management and KCS methodologies
2+ years experience with SQL and data visualization
Demonstrated experience in BPMN, Lean, or Six Sigma