Sig - Case Manager

Eml

Sydney, Australia
Not specified; generous discounts; compynywide inc...
Fully remote
Extensive customer service experience
Proactive claim management skills
Strong communication and empathy
This role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group to support injured workers' recovery journeys

Job Summary

  • This role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group to support injured workers' recovery journeys.
  • The company offers a flexible work environment with up to 3 days of remote work per week after month three, subject to performance approval.
  • Employees benefit from a diverse culture, comprehensive learning opportunities, and generous perks including up to 16 weeks paid parental leave.

Matching Summary

This role involves managing a portfolio of physical and psychological claims within the Specialised Insurance Group to support injured workers' recovery journeys.

Salary

Not specified; Generous discounts; Companywide incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Strong communication and empathy

Nice-to-have

  • Allied health or rehabilitation background
  • Experience in case management
  • Strategic thinking and creativity

Key Requirements

  • Extensive customer service experience
  • Allied health or disability support experience (advantageous)
  • Ability to build rapport and trust with stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter