Patient Experience & Service Quality Executive (9-Month Contract)

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Bachelor's degree in marketing or related field
Experience in service quality or customer experience
Strong stakeholder management skills
This role supports patient engagement and service excellence initiatives within a healthcare institution

Job Summary

  • This role supports patient engagement and service excellence initiatives within a healthcare institution.
  • The successful candidate will coordinate surveys, focus group discussions, and engagement activities to enhance the overall patient experience.
  • The position involves analyzing feedback patterns and preparing dashboards for management discussions to drive service culture improvements.

Matching Summary

Match Score: 75

This role supports patient engagement and service excellence initiatives within a healthcare institution.

Skills & Requirements

Must-have

  • Bachelor's Degree in Marketing or related field
  • Experience in service quality or customer experience
  • Strong stakeholder management skills

Nice-to-have

  • Experience with data analytics and dashboard reporting
  • Background in healthcare operations
  • Ability to manage multiple tasks in fast-paced environment

Key Requirements

  • Bachelor's Degree in Marketing, Communications, Psychology, Business or related disciplines
  • 9-month contract duration
  • Experience in service quality or communications

Work Rights

Not specified

Tailored Resume

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