Customer Journey Expert - Working Capital Solutions

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End-to-end responsibility for solutions
Agile way of working
Technical product development and delivery
** The job posting is for a Customer Journey Expert in Working Capital Solutions at ING, focusing on product development and delivery within a cross-functional Agile team. The role involves translating business requirements, collaborating with IT and business stakeholders, and ensuring regulatory compliance while contributing to a transformative project for the Working Capital Solutions platform. **

Job Summary

  • As a Customer Journey Expert (CJE) you have an end-to-end responsibility for delivering and managing the solutions in systems, services and channels.
  • We are building the next generation WCS platform: migrating ING’s WCS functionality to a new platform, that is future proof and that will deliver all the required functionality to the organization.
  • In return, we’ll back you to develop into an even more awesome version of yourself.

Matching Summary

Match Score: 75

** The job posting is for a Customer Journey Expert in Working Capital Solutions at ING, focusing on product development and delivery within a cross-functional Agile team. The role involves translating business requirements, collaborating with IT and business stakeholders, and ensuring regulatory compliance while contributing to a transformative project for the Working Capital Solutions platform. **

Skills & Requirements

Must-have

  • end-to-end responsibility for solutions
  • Agile Way of Working
  • technical product development and delivery
  • define and execute user acceptance tests
  • monitor product usage and data
  • align with Product Managers and IT colleagues

Nice-to-have

  • entrepreneurial mindset
  • curious and motivated
  • analytical decision making
  • resilience and adaptability
  • creative and out-of-the-box thinker
  • open and transparent communicator

Key Requirements

  • 8 years of working experience
  • Master's or bachelor's degree
  • Experience with Trade products
  • Experience delivering results with IT engineers
  • Excellent written and verbal English communication skills

Work Rights

Not specified

Tailored Resume

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