Senior Customer Success Manager Im Gebiet Niedersachsen & Hessen (m/w/d)

Memorialdrivevetclinic

Niedersachsen, Germany
Base: not specified; bonus/equity: target bonus; b...
Fully remote
Customer onboarding and training
Product functionality support
Customer relationship management
The Senior Customer Success Manager position at Memorialdrivevetclinic focuses on ensuring customer satisfaction and success in the dairy farming technology sector. The role involves client onboarding, ongoing support, relationship building, and collaboration with sales to promote additional services

Job Summary

  • The primary responsibility of the Customer Success Manager is to ensure customer satisfaction and success, supporting them from prospect to active user and beyond.
  • This role involves on-site customer visits for onboarding and training, analyzing operational workflows, and providing recommendations for technology implementation.
  • The company offers an attractive compensation package including 13 monthly salaries plus target bonus, flexible working hours, company car, and opportunities for global cooperation and professional development.

Matching Summary

Match Score: 85

The Senior Customer Success Manager position at Memorialdrivevetclinic focuses on ensuring customer satisfaction and success in the dairy farming technology sector. The role involves client onboarding, ongoing support, relationship building, and collaboration with sales to promote additional services.

Salary

Base: Not specified; Bonus/Equity: Target bonus; Benefits: 13 Monatsgehälter, Urlaubsgeld (1.200€ jährlich), Betriebliche Altersvorsorge, Firmenwagen, Mitarbeitervergünstigungen, Firmenfahrrad / Fahrradleasing, Health and Wellness Benefits, Paid Parental Leave

Skills & Requirements

Must-have

  • Customer Onboarding and Training
  • Product Functionality Support
  • Customer Relationship Management
  • Dairy Farming Technology Expertise
  • Field Sales and Support

Nice-to-have

  • Proactive and Self-Motivated
  • Strong Organizational Skills
  • Detail-Oriented
  • Collaborative Team Player

Key Requirements

  • 3-5 years of customer-facing experience
  • Bachelor's degree or equivalent experience
  • Proficiency in German and good English skills
  • Valid Driving License
  • 75%+ travel required

Work Rights

Not specified

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