The Collections Specialist is a metrics-driven position responsible for initiating calls to delinquent customers in the health care business to collect payments
Job Summary
The Collections Specialist is a metrics-driven position responsible for initiating calls to delinquent customers in the health care business to collect payments.
Employees will provide support to the broader AR team, Sales, and Customer Service teams while ensuring world-class customer service.
Altium Packaging offers a competitive benefits package including medical, dental, vision, tuition reimbursement, and a 401(k) plan with company contributions.
Matching Summary
The Collections Specialist is a metrics-driven position responsible for initiating calls to delinquent customers in the health care business to collect payments.
Skills & Requirements
Must-have
2-5 years collections experience
High School diploma required
Microsoft Office Suite proficiency
Delinquent account collection calls
Payment plan arrangement skills
Nice-to-have
Continuous improvement mindset
Strong negotiating and problem-solving
Ability to adapt to various personalities
Proactive communication style
Solid critical thinking skills
Key Requirements
2-5 years of collections or customer service experience