Customer Service Specialist / Administrator - Wed-fri
KONE Oyj
Keighley, United Kingdom
Customer service specialist
Administrative support for salespersons
Maintenance operations support
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors
Job Summary
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors.
Key responsibilities include supporting Maintenance Operations, Sales Support, Public Tender Preparation, Third Party Inspection and Reporting, as well as directly supporting customers for complex queries.
KONE fosters an innovative and collaborative working culture where employee engagement, sustainability, ethical practices, and mutual respect are valued, offering opportunities for career and personal growth.
Matching Summary
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors.
Skills & Requirements
Must-have
Customer Service Specialist
Administrative support for salespersons
Maintenance Operations support
Customer portal updates
SAP and/or SFDC user knowledge desirable
Intermediate Excel skills desirable
Good communication in English
Nice-to-have
Innovative and collaborative working culture
Employee engagement focus
Sustainability integral part of culture
Ethical business practices
Trust and respect among co-workers
Healthy and balanced life
Key Requirements
Good administrative skills
Experience in inter-office and customer communications