Lead Patient Access Representative (full Time) Outpatient - Abington

Jefferson Health

Abington, Pennsylvania, United States
Onsite
Patient experience
Effective communication
Customer service skills
Jefferson Health is seeking a Lead Patient Access Representative for their outpatient facility in Abington, Pennsylvania. The role involves providing daily support to Patient Access Representatives, ensuring a positive patient experience, and training staff on proper registration protocols

Job Summary

  • Provides day-to-day support to Patient Access Representatives, acting as a subject matter and technical expert.
  • Ensures staff offer a positive patient experience and demonstrate effective communication and customer service skills.
  • Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical, dental, vision, and retirement plans.

Matching Summary

Match Score: 85

Jefferson Health is seeking a Lead Patient Access Representative for their outpatient facility in Abington, Pennsylvania. The role involves providing daily support to Patient Access Representatives, ensuring a positive patient experience, and training staff on proper registration protocols.

Skills & Requirements

Must-have

  • patient experience
  • effective communication
  • customer service skills
  • departmental protocols
  • institutional protocols

Nice-to-have

  • positive patient experience
  • compassionate clinical care
  • reimagining health care

Key Requirements

  • 3 years of patient registration experience
  • High School Diploma or GED

Work Rights

Not specified

Tailored Resume

Cover Letter