Partner Support Specialist - English Agent Webbeds 27 Apr 2026 Gurugram India

MOSANGroup Ltd

Gurugram, India
On-site
Fluency in spoken and written english
Experience working in a customer facing role
Strong communication and interpersonal skills
WebBeds is seeking a Partner Support Specialist to manage client and partner inquiries, ensuring high customer satisfaction. The ideal candidate should possess strong communication skills, experience in customer-facing roles, and the ability to multitask effectively in a dynamic environment

Job Summary

  • The role involves managing client and partner enquiries, complaints, and issues while ensuring customer satisfaction remains at the core of every decision.
  • Candidates will interact with customers by phone and email to resolve conflicting situations, research answers, and implement solutions effectively.
  • WebBeds offers a dynamic environment with an international team of experts from over 50 different countries sharing a common goal of delivering unbeatable service.

Matching Summary

Match Score: 85

WebBeds is seeking a Partner Support Specialist to manage client and partner inquiries, ensuring high customer satisfaction. The ideal candidate should possess strong communication skills, experience in customer-facing roles, and the ability to multitask effectively in a dynamic environment.

Skills & Requirements

Must-have

  • Fluency in spoken and written English
  • Experience working in a customer facing role
  • Strong communication and interpersonal skills
  • Ability to work under pressure and tight deadlines
  • Basic computer literacy including Windows applications

Nice-to-have

  • Travel industry experience
  • Call Centre experience
  • Negotiating and influencing skills
  • Fluency in other languages
  • Can do approach and initiative

Key Requirements

  • Fluency in spoken and written English required
  • Prior customer facing role experience required
  • No specific degree or certification mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter