Centralized Lending Specialist (mortgage Loan Officer) - Charlotte, Nc

Bank of America Merrill Lynch

Charlotte, NC, US
Onsite
1+ year sales or mortgage experience
Safe act registration compliance
Strong phone communication skills
This role is responsible for answering inbound calls and initiating outbound calls to assist clients with home financing solutions

Job Summary

  • This role is responsible for answering inbound calls and initiating outbound calls to assist clients with home financing solutions.
  • Employees must register with the federal registry system and maintain good standing under SAFE Act requirements.
  • The position requires a strong relationship-deepening mentality and the ability to assess client needs to recommend optimal lending products.

Matching Summary

This role is responsible for answering inbound calls and initiating outbound calls to assist clients with home financing solutions.

Skills & Requirements

Must-have

  • 1+ year sales or mortgage experience
  • SAFE Act registration compliance
  • Strong phone communication skills
  • Ability to work under high volume pressure
  • Flexibility for weekends and extended hours

Nice-to-have

  • Contact center experience preferred
  • Knowledge of FHA and HUD guidelines
  • Consultative sales approach
  • Experience with Conventional and Jumbo loans
  • Understanding of underwriting procedures

Key Requirements

  • High School Diploma or GED
  • SAFE Act background check clearance
  • 1+ years of sales or mortgage experience
  • Compliance with Federal and State policies

Work Rights

Not specified

Tailored Resume

Cover Letter