Professional Policy Administration

QBE

Manila, Philippines
Customer service support
Regulatory compliance
Call handling skills
The purpose of this role is to provide customer service support by answering inquiries via phone calls

Job Summary

  • The purpose of this role is to provide customer service support by answering inquiries via phone calls.
  • The role involves operating a switchboard to connect callers to the relevant personnel.
  • Provide personalised and quality service to meet internal and external customer expectations.

Matching Summary

The purpose of this role is to provide customer service support by answering inquiries via phone calls.

Skills & Requirements

Must-have

  • Customer service support
  • Regulatory compliance
  • Call handling skills

Nice-to-have

  • Insurance industry experience
  • Billing experience
  • Strong communication skills

Key Requirements

  • Tertiary Degree or equivalent
  • Some relevant work experience
  • Call centre experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter