Service Advisor

L0150 Lithia Toyota of Odessa

Odessa, TX, United States
Not specified
Initiate automotive services and repairs
Verify warranty and service contract coverage
Develop estimates for materials labor and supplies
Lithia Toyota of Odessa is seeking a Service Advisor to bridge the gap between customers and technicians, ensuring effective communication regarding automotive services and repairs. The ideal candidate should possess service advisor experience, a basic mechanical understanding, and a commitment to customer service

Job Summary

  • The role involves initiating automotive services by ascertaining vehicle performance problems and service requests.
  • You will serve as the primary communicator and liaison between the customer and the technician to ensure needs are understood.
  • The position requires developing cost estimates, preparing repair orders, and administering manufacturer warranties for qualifying repairs.

Matching Summary

Match Score: 85

Lithia Toyota of Odessa is seeking a Service Advisor to bridge the gap between customers and technicians, ensuring effective communication regarding automotive services and repairs. The ideal candidate should possess service advisor experience, a basic mechanical understanding, and a commitment to customer service.

Skills & Requirements

Must-have

  • Initiate automotive services and repairs
  • Verify warranty and service contract coverage
  • Develop estimates for materials labor and supplies
  • Write repair orders and obtain approval signatures
  • Communicate between customer and technician

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior experience as an automotive technician
  • Team player focused on exemplary customer service
  • Basic mechanical understanding of automobiles
  • Acceptable driving record with valid license

Key Requirements

  • Valid driver's license in state of residence
  • Acceptable driving record
  • Previous Service Advisor experience (preferred)
  • Prior automotive technician experience (plus)

Work Rights

Not specified

Tailored Resume

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