Receipting & Collections Officer

Mercy Health

Richmond, , Australia
Hybrid
Manage overdue accounts portfolio
Strong customer service focus
Experience with microsoft excel
Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people providing care for over a century

Job Summary

  • Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people providing care for over a century.
  • The role involves managing overdue accounts, following up invoices, liaising with stakeholders, and ensuring timely processing of payments and refunds.
  • Mercy Health values diversity and encourages applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds.

Matching Summary

Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people providing care for over a century.

Skills & Requirements

Must-have

  • Manage overdue accounts portfolio
  • Strong customer service focus
  • Experience with Microsoft Excel
  • Excellent negotiation and communication skills
  • Attention to detail and accuracy
  • Ability to escalate issues confidently

Nice-to-have

  • Experience in Age Care/Home Care collections
  • Resilient and compassionate
  • Strong written and verbal communication
  • Excellent phone manners
  • Commitment to streamlining processes

Key Requirements

  • Current Police Record Check
  • Working with Children Check
  • Proof of influenza vaccination
  • Experience in fast-paced complex environment

Work Rights

Not specified

Tailored Resume

Cover Letter