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Keyes Toyota is seeking a Service Drive Lane Manager to oversee service-related staff, ensuring exceptional customer service and meeting performance targets. The ideal candidate should have 2-3 years of experience in a similar role, preferably with Toyota, and possess strong organizational and customer service skills.
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Job Summary
The Service Drive Lane Manager is responsible for training, coaching, and supervising all service consultants and support staff.
This role involves scheduling daily work objectives, monitoring performance, and resolving open repair orders beyond the current week.
The position offers competitive pay with commission based on department net, bonuses for manufacturer approvability, and comprehensive benefits including medical and 401(k).
Matching Summary
Match Score: 75
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Keyes Toyota is seeking a Service Drive Lane Manager to oversee service-related staff, ensuring exceptional customer service and meeting performance targets. The ideal candidate should have 2-3 years of experience in a similar role, preferably with Toyota, and possess strong organizational and customer service skills.
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Salary
Base: $10,000.00 - $15,000.00 monthly; Bonus/Equity: Commission based off department/net and bonuses based on manufacturer approvability and department production; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k)
Skills & Requirements
Must-have
2-3 years Assistant Service Manager experience
Toyota brand experience highly preferred
Schedule and assign daily work objectives
Monitor performance and counsel staff
Conduct vehicle walk arounds for customers
Nice-to-have
Spanish speaking capability preferred
Strong organizational skills required
Team player focused on customer service
Ability to multi-task in fast pace
Basic mechanical understanding of automobiles
Key Requirements
2-3 years previous Assistant Service Manager or Service Manager experience