This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM
Job Summary
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Key responsibilities include accurately and efficiently processing cash transactions for clients as needed.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
Matching Summary
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
Skills & Requirements
Must-have
Client engagement and assistance
Self-service resource education
Cash transaction processing
Financial needs assessment
Risk culture and operational excellence
Adherence to laws and regulations
Nice-to-have
Collaboration and relationship building
Passion and commitment to client success
Adaptability to new information
Critical thinking and problem-solving
Time and capacity management
Key Requirements
One year of demonstrated successful sales experience
Six months of cash handling experience
Bachelor’s degree or business relevant associate degree