Deliver s to high Customer Service Level in collaboration with the order desk and logistics teams by integrating customer forecasts into planning, ensuring accurate and timely fulfillment of orders, and enhancing customer satisfaction
Job Summary
Deliver s to high Customer Service Level in collaboration with the order desk and logistics teams by integrating customer forecasts into planning, ensuring accurate and timely fulfillment of orders, and enhancing customer satisfaction.
Builds and manages strategic e-commerce partnerships with key online retailers and marketplaces, leveraging these partnerships to secure prime positioning, expand customer reach, and drive mutually beneficial sales growth.
Manages talent across the team, while driving employee selection, performance management, compensation management, career development, and ensuring effective operational management.
Matching Summary
Deliver s to high Customer Service Level in collaboration with the order desk and logistics teams by integrating customer forecasts into planning, ensuring accurate and timely fulfillment of orders, and enhancing customer satisfaction.
Skills & Requirements
Must-have
customer service level delivery
e-commerce account strategy execution
strategic e-commerce partnerships
e-fundamentals optimization
product representation across digital touchpoints
customer business needs understanding
Nice-to-have
impact with care culture
collaborative business plans
data-driven insights
locally relevant value propositions
Key Requirements
Minimum 7 years of experience with Bachelor's
Minimum 5 years of experience with Master's
Bachelor's / Master's Degree in Business Administration, Marketing, E-Commerce or equivalent