Customer Service Representative

Troy and Heights Animal Hospital

Troy, MI, United States
Base: $17.00ph; bonus/equity: not specified; benef...
On-site
Greet clients and patients
Schedule appointments
Manage phone calls
Troy and Heights Animal Hospital is seeking a Client Service Representative (CSR) to join their compassionate and supportive team in Troy, MI. The ideal candidate should have strong communication skills, a love for animals, and customer service experience, preferably in a veterinary or medical setting

Job Summary

  • Greet clients and patients with warmth and professionalism, schedule appointments and manage phone calls.
  • Assist with check-in/check-out and payment processing, and support the technical team by keeping things running smoothly.
  • Competitive pay and benefits including PTO, sick leave, employee pet care discounts, 401K with matching, and health insurance.

Matching Summary

Match Score: 85

Troy and Heights Animal Hospital is seeking a Client Service Representative (CSR) to join their compassionate and supportive team in Troy, MI. The ideal candidate should have strong communication skills, a love for animals, and customer service experience, preferably in a veterinary or medical setting.

Salary

Base: $17.00/hr; Bonus/Equity: Not specified; Benefits: PTO, Sick Leave, Pet Care Discounts, 401K, Medical, Dental, Vision, Life Insurance, Disability

Skills & Requirements

Must-have

  • Greet clients and patients
  • Schedule appointments
  • Manage phone calls
  • Process payments
  • Support technical team
  • Create welcoming experience

Nice-to-have

  • Supportive team environment
  • Positive workplace culture
  • Love for animals

Key Requirements

  • Customer service experience
  • Veterinary or medical background preferred
  • Friendly, reliable, compassionate team player
  • Strong communication and multitasking skills

Work Rights

Not specified

Tailored Resume

Cover Letter