This role leads regional Deliver teams to shape a cohesive customer experience and roadmap, define and deliver customer logistics collaboration priorities, set customer service SLAs, and orchestrate day-to-day transactional customer service activities
Job Summary
This role leads regional Deliver teams to shape a cohesive customer experience and roadmap, define and deliver customer logistics collaboration priorities, set customer service SLAs, and orchestrate day-to-day transactional customer service activities.
The Global Deliver Director is a key member of both the Vision Global Deliver Leadership Team & Surgical Vision End-to-End Leadership Team, accountable to deploy business strategy through high-impact E2E programs.
The position requires integrating Deliver within core planning processes, supporting Business Development activities, and ensuring integration/separation projects are appropriately resourced from a Deliver perspective.
Matching Summary
This role leads regional Deliver teams to shape a cohesive customer experience and roadmap, define and deliver customer logistics collaboration priorities, set customer service SLAs, and orchestrate day-to-day transactional customer service activities.