Clinic Coordinator

bupa.co.uk

London, United Kingdom
Base: £26,900 to £35,000 py; bonus/equity: annual ...
Direct patient interaction skills
Medical record administration experience
Insurance and payment processing knowledge
The role involves coordinating all administrative and patient experience activities within the Mews Outpatient clinics at Cromwell Hospital

Job Summary

  • The role involves coordinating all administrative and patient experience activities within the Mews Outpatient clinics at Cromwell Hospital.
  • Employees will act as a vital link between patients, consultants, and hospital staff while ensuring adherence to Bupa's core values of being Brave, Caring, and Responsible.
  • The position offers competitive benefits including 25 days of holiday, an enhanced pension plan, life insurance, and access to the global wellbeing programme Viva.

Matching Summary

The role involves coordinating all administrative and patient experience activities within the Mews Outpatient clinics at Cromwell Hospital.

Salary

Base: £26,900 to £35,000 per year; Bonus/Equity: Annual performance-based bonus available; Benefits: 25 days holiday, health insurance, pension plan, travel support

Skills & Requirements

Must-have

  • Direct patient interaction skills
  • Medical record administration experience
  • Insurance and payment processing knowledge
  • Complaint handling and resolution
  • Shift work availability Monday to Sunday

Nice-to-have

  • Team management experience
  • Training delivery capability
  • High standard customer service delivery
  • Bupa values alignment
  • Diverse background representation

Key Requirements

  • Proven experience in customer service environments
  • Experience managing complaints and concerns
  • Ability to deliver training to teams

Work Rights

Not specified

Tailored Resume

Cover Letter