Manager Sales I-india

Kennametal Inc

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Channel partner relationship management
Sales data analysis and reporting
Customer service strategy implementation
** Kennametal Inc. is seeking a Manager of Sales for its India operations, focusing on channel management, sales operations, and customer service. The ideal candidate should have extensive experience in leading teams, managing distribution relationships, and leveraging data analytics to enhance sales processes and customer satisfaction. **

Job Summary

  • The Channel Management, Sales Operations, and Customer Service Specialist will play a pivotal role in driving sales efficiency and enhancing customer satisfaction.
  • This position involves managing relationships with distribution partners, optimizing sales processes, and ensuring seamless communication between sales teams and customers.
  • The ideal candidate will possess strong analytical skills, a customer-centric mindset, and the ability to collaborate effectively across departments to support business growth and deliver exceptional service.

Matching Summary

Match Score: 75

** Kennametal Inc. is seeking a Manager of Sales for its India operations, focusing on channel management, sales operations, and customer service. The ideal candidate should have extensive experience in leading teams, managing distribution relationships, and leveraging data analytics to enhance sales processes and customer satisfaction. **

Skills & Requirements

Must-have

  • Channel partner relationship management
  • Sales data analysis and reporting
  • Customer service strategy implementation
  • CRM super user and dashboard development
  • Pricing model development and analysis
  • Cross-functional team collaboration

Nice-to-have

  • Soft skills and technical training development
  • Project management experience
  • Customer-centric mindset
  • Conflict resolution with partners
  • E-commerce initiatives implementation

Key Requirements

  • 5-10 years leadership experience in sales or channel management
  • Engineer degree with postgraduate business qualification preferred
  • Experience managing distribution partner networks
  • Proven customer service management experience
  • Data-driven decision making expertise
  • Familiarity with industry market trends and competition

Work Rights

Not specified

Tailored Resume

Cover Letter