Manager, Clinical Complaints Specialist

BD

San Diego, CA, USA
Base: $126,600.00 - $208,900.00 usd annual; bonus/...
Fully remote
Registered nurse license required
3+ years clinical or device quality experience
Direct people leadership experience
The role involves managing a team of Clinical Specialists while serving as a Subject Matter Expert for internal audits and inspections

Job Summary

  • The role involves managing a team of Clinical Specialists while serving as a Subject Matter Expert for internal audits and inspections.
  • Candidates will be responsible for reviewing medical journal articles and post-site visit reports to determine reportable adverse events for FDA submission.
  • BD offers a comprehensive Total Rewards program and prioritizes on-site collaboration to foster creativity and innovation within the healthcare industry.

Matching Summary

The role involves managing a team of Clinical Specialists while serving as a Subject Matter Expert for internal audits and inspections.

Salary

Base: $126,600.00 - $208,900.00 USD Annual; Bonus/Equity: Not specified; Benefits: Comprehensive Total Rewards program including performance-based culture

Skills & Requirements

Must-have

  • Registered Nurse license required
  • 3+ years clinical or device quality experience
  • Direct people leadership experience
  • MDR reporting and FDA compliance knowledge
  • Cross-functional collaboration skills

Nice-to-have

  • Experience with BD Pyxis and Alaris systems
  • TrackWise, SAP, Salesforce proficiency
  • Comfort interfacing with C-suite stakeholders
  • Ability to work in fast-paced environment
  • Strong attention to detail and accuracy

Key Requirements

  • Bachelor's degree in health-related field or biomedical engineering
  • Current active RN license (if nursing degree)
  • Minimum 3 years professional RN experience OR 5 years medical device quality
  • Experience as a direct people leader or project lead
  • Ability to exercise independent judgment and discretion

Work Rights

Not specified

Tailored Resume

Cover Letter