Sr. Technical Account Manager, Customer Journeys

Disney

New York, NY, USA
Base: $135,400.00 - $181,600.00; bonus/equity: not...
Hybrid
7+ years in technical account management
Strong analytical and problem-solving skills
Experience with customer journey mapping tools
As a Senior Technical Account Manager, you will bridge business, product, and technology teams to enhance subscriber experiences

Job Summary

  • As a Senior Technical Account Manager, you will bridge business, product, and technology teams to enhance subscriber experiences.
  • You will analyze key performance metrics to assess partner performance and recommend improvements.
  • The role offers a hybrid work model with competitive compensation and benefits.

Matching Summary

As a Senior Technical Account Manager, you will bridge business, product, and technology teams to enhance subscriber experiences.

Salary

Base: $135,400.00 - $181,600.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 7+ years in technical account management
  • Strong analytical and problem-solving skills
  • Experience with customer journey mapping tools

Nice-to-have

  • Experience in Direct-to-Consumer business
  • Strong verbal and written communication skills
  • Ability to manage multiple priorities

Key Requirements

  • Bachelor’s degree in engineering or related field
  • Proficiency in Microsoft Office Suite
  • Willingness to travel domestically and internationally

Work Rights

Not specified

Tailored Resume

Cover Letter