Sr Technical Account Manager

Hornetal

Qc, Canada
Base: $106,600 - $160,000 cad; bonus/equity: not s...
Fully remote
Strong communication skills
Project management experience
Technical acumen
The Technical Account Management team provides proactive support for customers requiring higher engagement

Job Summary

  • The Technical Account Management team provides proactive support for customers requiring higher engagement.
  • TAMs act as the primary point of contact for customers and advocate within internal teams.
  • The role involves building relationships with strategic accounts and managing escalations effectively.

Matching Summary

The Technical Account Management team provides proactive support for customers requiring higher engagement.

Salary

Base: $106,600 - $160,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong communication skills
  • Project management experience
  • Technical acumen

Nice-to-have

  • Curious minds
  • Courageous collaborators
  • Customer relations passion

Key Requirements

  • 7+ years in product support
  • 5+ years managing complex SaaS solutions
  • Fluent in French

Work Rights

Not specified

Tailored Resume

Cover Letter