Love Encore Delivery Specialist

Lithia Subaru Of Oregon City

Troy, MI, United States
Base: $60,000–$80,000; bonus/equity: not specified...
On-site
Product knowledge expert
Customer experience focus
Follow-up communication
Lithia Subaru of Oregon City is seeking a Love Encore Delivery Specialist to enhance customer satisfaction by educating new Subaru owners about their vehicles and facilitating follow-up services. This role requires exceptional customer service skills and is critical for improving customer retention and loyalty

Job Summary

  • Ensure new Subaru owners gain a thorough understanding and appreciation of all Subaru features and technologies through follow-up redeliveries.
  • Provide an extraordinary customer experience that incorporates the HEART Pillars and The Subaru Love Promise, improving customer retention.
  • This role offers a projected annual pay range of $60,000–$80,000 and includes best-in-class industry benefits.

Matching Summary

Match Score: 85

Lithia Subaru of Oregon City is seeking a Love Encore Delivery Specialist to enhance customer satisfaction by educating new Subaru owners about their vehicles and facilitating follow-up services. This role requires exceptional customer service skills and is critical for improving customer retention and loyalty.

Salary

Base: $60,000–$80,000; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Product knowledge expert
  • Customer experience focus
  • Follow-up communication
  • Scheduling and coordination

Nice-to-have

  • HEART Pillars and Subaru Love Promise
  • Brand promotion

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Subaru Foundations Certification

Work Rights

Not specified

Tailored Resume

Cover Letter